Yili Hong

University of Houston - C.T. Bauer College of Business

Professor and Bauer Senior Fellow

Houston, TX 77204-6021

United States

SCHOLARLY PAPERS

73

DOWNLOADS
Rank 1,718

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Top 1,718

in Total Papers Downloads

23,349

SSRN CITATIONS
Rank 4,661

SSRN RANKINGS

Top 4,661

in Total Papers Citations

207

CROSSREF CITATIONS

88

Scholarly Papers (73)

1.

How Do On-demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness

Li, Ziru, Liang, Chen, Hong, Yili and Zhang, Zhongju. 2021. How Do On-demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness. Forthcoming at Production and Operations Management.
Number of pages: 55 Posted: 14 Sep 2016 Last Revised: 15 Jun 2021
Ziru Li, Chen Liang, Yili Hong and Zhongju Zhang
Arizona State University, University of Connecticut - School of Business, University of Houston - C.T. Bauer College of Business and Arizona State University, W. P. Carey School of Business
Downloads 3,443 (4,102)
Citation 14

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sharing economy, on-demand ridesharing services, traffic congestion, sustainability, urban compactness

2.

An Empirical Analysis of On-Demand Ride Sharing and Traffic Congestion

Proc. International Conference on Information Systems 2016 (ICIS'16)
Number of pages: 24 Posted: 26 Sep 2016
Ziru Li, Yili Hong and Zhongju Zhang
Arizona State University, University of Houston - C.T. Bauer College of Business and Arizona State University, W. P. Carey School of Business
Downloads 1,538 (15,266)
Citation 6

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Uber, sharing economy, ride sharing, platforms, traffic congestion, induced demand, difference in difference

3.

Social Network Integration and User Content Generation: Evidence from Natural Experiments

MIS Quarterly (Forthcoming), Fox School of Business Research Paper No. 17-001
Number of pages: 49 Posted: 19 Nov 2016 Last Revised: 10 Jan 2017
Ni Huang, Yili Hong and Gordon Burtch
University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business and Boston University - Questrom School of Business
Downloads 1,376 (18,051)
Citation 9

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Social network integration, online reviews, natural experiment, difference-indifferences, text analytics

4.

On Product Uncertainty in Online Markets: Theory and Evidence

MIS Quarterly, Vol. 36, 2012
Number of pages: 32 Posted: 24 Dec 2011 Last Revised: 22 Apr 2014
Temple University - Department of Marketing and Supply Chain Management, University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 1,175 (22,836)
Citation 16

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Product Uncertainty, Information Signals, Price Premiums, Online Auction Markets, eBay Motors

5.

Embeddedness, Pro-Sociality, and Social Influence: Evidence from Online Crowdfunding

MIS Quarterly, Forthcoming
Number of pages: 35 Posted: 28 Feb 2018
Yili Hong, Yuheng Hu and Gordon Burtch
University of Houston - C.T. Bauer College of Business, University of Illinois at Chicago, College of Business Administration and Boston University - Questrom School of Business
Downloads 1,172 (22,958)
Citation 15

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Crowdfunding, Social Media, Peer Influence, Social Sharing, Social Marketing, Public Good, Network Embeddedness, Pro-Social Campaigns

6.

Culture, Conformity and Emotional Suppression in Online Reviews

Journal of the Association for Information Systems, Forthcoming, Fox School of Business Research Paper No. 16-020
Number of pages: 39 Posted: 01 May 2016 Last Revised: 16 Dec 2016
University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business, Boston University - Questrom School of Business and Arizona State University
Downloads 922 (32,383)
Citation 6

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culture, online reviews, individualism value, rating deviation, review emotion

7.

Unemployment and Worker Participation in the Gig Economy: Evidence from An Online Labor Market

Information Systems Research, Forthcoming
Number of pages: 51 Posted: 27 Jan 2018 Last Revised: 22 Sep 2019
University of Houston - C.T. Bauer College of Business, Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 785 (40,480)
Citation 6

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Gig Economy, Online Labor Markets, Local Market, Unemployment Rate

8.

Understanding Characteristics of Popular Streamers on Live Streaming Platforms: Evidence from Twitch.tv

Journal of the Association for Information Systems, Forthcoming
Number of pages: 44 Posted: 18 Jun 2019 Last Revised: 31 Aug 2020
University of Houston - C.T. Bauer College of Business, University of Illinois at Chicago, College of Business Administration, University of Houston - C.T. Bauer College of Business and University of Illinois at Chicago - Department of Information and Decision Sciences
Downloads 682 (48,967)
Citation 1

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Live Streaming, Personality, Streamer, Popularity, Video analysis, Text Mining

9.

Online Labor Markets: An Informal Freelancer Economy

Hong, Y. and P. A. Pavlou (2013). Online Labor Markets: An Informal Economy. IBIT Report, February 2013
Number of pages: 24 Posted: 15 Mar 2013 Last Revised: 22 Apr 2014
Yili Hong and Paul A. Pavlou
University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 666 (50,378)
Citation 8

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Online Labor Markets, Freelancer, Software Development

10.

Everyone Can Be a Star: Understanding the Role of Live Video Streaming in Online Retail

Number of pages: 46 Posted: 19 Jul 2019 Last Revised: 27 Oct 2020
Chen Cheng, Yuheng Hu, Yingda Lu and Yili Hong
University of Illinois at Chicago, University of Illinois at Chicago, College of Business Administration, University of Illinois at Chicago and University of Houston - C.T. Bauer College of Business
Downloads 522 (68,847)

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live video streaming, online retail, business value of IT, difference-in-differences, look-ahead matching, deep learning, video classification, multimodal learning

11.

Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments

Management Science, forthcoming
Number of pages: 49 Posted: 25 May 2017 Last Revised: 02 Sep 2017
University of Houston - C.T. Bauer College of Business, Boston University - Questrom School of Business, Boston University - Department of Management Information Systems, University of Houston - C.T. Bauer College of Business, University of Connecticut - School of Business, Xi'an Jiaotong University (XJTU) - School of Management, Capital University of Economics and Business and Renmin University of China
Downloads 462 (79,700)
Citation 24

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user generated content; randomized field experiment; gender; performance feedback; social value orientation theory

12.

Stimulating Online Reviews by Combining Financial Incentives and Social Norms

Forthcoming, Management Science
Number of pages: 44 Posted: 09 Oct 2016 Last Revised: 02 Nov 2016
Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business, University of Minnesota - Minneapolis and University of Minnesota - Minneapolis
Downloads 432 (86,308)
Citation 35

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online reviews, randomized experiment, social norms, financial incentives, intrinsic motivation, user generated content

13.

What Happens When Word of Mouth Goes Mobile?

Burtch, G., and Hong, Y. (2014) What Happens When Word of Mouth Goes Mobile? Proceedings of the International Conference on Information Systems, Auckland, New Zealand
Number of pages: 18 Posted: 06 Nov 2014
Gordon Burtch and Yili Hong
Boston University - Questrom School of Business and University of Houston - C.T. Bauer College of Business
Downloads 430 (86,785)

Abstract:

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mobile, word of mouth, online reviews

14.

On the Role of Fairness and Social Distance in Designing Effective Social Referral Systems

MIS Quarterly, Forthcoming, Fox School of Business Research Paper No. 16-038
Number of pages: 45 Posted: 31 Oct 2016 Last Revised: 15 Nov 2016
University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business, Xi'an Jiaotong University (XJTU) - School of Management and School of Management, Xi'an Jiaotong University
Downloads 408 (92,240)
Citation 6

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15.

Product Fit Uncertainty in Online Markets: Nature, Effects and Antecedents

Information Systems Research (2014), 25 (2), 328-344, Fox School of Business Research Paper No. 14-012
Number of pages: 32 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 402 (93,800)
Citation 18

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Product Fit Uncertainty, Product Quality Uncertainty, Product Returns, Internet-enabled Systems Expectation Confirmation Theory, Online Markets

16.

Gender Wage Gap in Online Gig Economy and Gender Differences in Job Preferences

NET Institute Working Paper No. 18-03
Number of pages: 33 Posted: 09 Nov 2018
Chen Liang, Yili Hong, Bin Gu and Jing Peng
University of Connecticut - School of Business, University of Houston - C.T. Bauer College of Business, Boston University - Department of Management Information Systems and University of Connecticut - Department of Operations & Information Management
Downloads 372 (102,552)
Citation 2

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Gender Wage Gap, Job Application Strategy, Gig Economy, Quasi-Natural Experiment

17.

Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 10 Apr 2014 Last Revised: 19 May 2021
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU)
Downloads 370 (103,139)

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product type, search goods, experience goods, product differentiation, online product ratings, consumer reviews, data-driven approach

18.

How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit

Number of pages: 58 Posted: 17 Nov 2020 Last Revised: 04 Jan 2021
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Houston - C.T. Bauer College of Business and Boston University - Questrom School of Business
Downloads 368 (103,765)
Citation 1

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

19.

Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems

Shi, N., Y. Hong, and K. Wang and P. A. Pavlou (2013), “Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems”, Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy.
Number of pages: 19 Posted: 05 May 2014
School of Management, Xi'an Jiaotong University, University of Houston - C.T. Bauer College of Business, Xi'an Jiaotong University (XJTU) - School of Management and University of Houston - C.T. Bauer College of Business
Downloads 349 (110,118)

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social commerce, referral performance, social distance, ultimatum game, construal level theory

20.

Fit Does Matter! An Empirical Study on Product Fit Uncertainty in Online Marketplaces

Number of pages: 19 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 320 (121,133)
Citation 5

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Online marketplaces, product uncertainty, fit uncertainty, computer mediated communication, user generated content, decision support systems, price premium, product returns

21.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming
Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017
Pei-Yu Chen, Yili Hong and Ying Liu
Arizona State University (ASU) - Department of Information Systems, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 308 (126,159)
Citation 12

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multi-dimensional rating systems, natural experiment, difference-in-difference, multi-method research, product quality, consumer preference, rating informativeness, priming effect

22.

Peer Awards Increase User Content Generation but Reduce Content Novelty

Number of pages: 46 Posted: 17 Oct 2019
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Houston - C.T. Bauer College of Business and Boston University - Questrom School of Business
Downloads 298 (130,720)
Citation 5

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

23.

Modeling the Success of Small and Medium Sized Online Vendors in Business-to-Business Electronic Marketplaces: A Motivation-Capability Framework

Journal of Global Information Management, Vol. 19, No. 4, pp. 45-75, October-December 2011
Number of pages: 31 Posted: 24 Dec 2011
affiliation not provided to SSRN, University of Houston - C.T. Bauer College of Business, McMaster University and Fudan University - School of Management
Downloads 265 (147,542)

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Digital Organizational Capabilities, E-Commerce Performance, Entrepreneurial Motivation, Guanxi, Resource Based View, SME Online B2B Vendors

24.

Effects of Multiple Psychological Distances on Construal Level: A Field Study of Online Reviews

Journal of Consumer Psychology, Forthcoming, Fox School of Business Research Paper No. 14-037
Number of pages: 27 Posted: 27 Oct 2014 Last Revised: 16 Dec 2016
University of Houston - C.T. Bauer College of Business, Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and University of Wisconsin-Madison
Downloads 259 (150,973)
Citation 8

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temporal distance; spatial distance; construal level theory; online reviews

25.

Comparing Open and Sealed Bid Auctions: Evidence from Online Labor Markets

Information Systems Research (ISSN 1526-5536 online, Forthcoming), NET Institute Working Paper No. 13-05
Number of pages: 21 Posted: 08 Oct 2013 Last Revised: 10 Dec 2015
University of Houston - C.T. Bauer College of Business, City University of Hong Kong and University of Houston - C.T. Bauer College of Business
Downloads 256 (152,739)
Citation 7

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auction format, auction theory, open bids, sealed bids, valuation uncertainty, competition uncertainty, online labor markets, buyer surplus, auction performance

26.

Is the World Truly 'Flat'? Empirical Evidence from Online Labor Markets

Fox School of Business Research Paper No. 15-045
Number of pages: 49 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 252 (155,178)
Citation 3

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Global online labor markets, flat world hypothesis, global frictions, IT services, distributed software development, instrumental variables

27.

Spillover Effects of Financial Incentives on Non-Incentivized User Engagement: Evidence from an Online Knowledge Exchange Platform

Journal of Management Information Systems, Forthcoming
Number of pages: 48 Posted: 19 Apr 2018 Last Revised: 04 Oct 2018
Zhijun Yan, Lini Kuang, Ni Huang and Yili Hong
Beijing Institute of Technology, Beijing Institute of Technology, University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 246 (158,894)
Citation 6

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financial incentive, spillover effect, online engagement behavior, knowledge sharing, knowledge seeking, social engagement, online platform

28.

Direct and Indirect Spillovers from Content Providers’ Switching: Evidence from Online Live Streaming

Number of pages: 40 Posted: 08 Mar 2020 Last Revised: 18 Jan 2021
Keran Zhao, Yingda Lu, Yuheng Hu and Yili Hong
University of Houston - C.T. Bauer College of Business, University of Illinois at Chicago, University of Illinois at Chicago, College of Business Administration and University of Houston - C.T. Bauer College of Business
Downloads 241 (162,744)
Citation 1

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Live streaming, content switching, viewer behavior, direct spillover effect, indirect spillover effect, network effects

29.

Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 02 Apr 2018 Last Revised: 02 Nov 2020
Yili Hong, Jing Peng, Gordon Burtch and Ni Huang
University of Houston - C.T. Bauer College of Business, University of Connecticut - Department of Operations & Information Management, Boston University - Questrom School of Business and University of Houston - C.T. Bauer College of Business
Downloads 236 (165,386)
Citation 2

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direct messaging system, information value, politeness, online labor market, hiring outcome

30.

On the Role of Provision Points in Online Crowdfunding

Forthcoming, Journal of Management Information Systems
Number of pages: 36 Posted: 30 Oct 2017 Last Revised: 15 Jan 2018
Gordon Burtch, Yili Hong and De Liu
Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and University of Minnesota - Minneapolis
Downloads 230 (169,529)
Citation 12

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crowdfunding, mechanism design, fintech, provision point mechanism, social proof

31.

Digital Social Visibility, Anonymity and User Content Generation: Evidence from Natural Experiments

NET Institute Working Paper No. 15-04, Fox School of Business Research Paper No. 15-084
Number of pages: 40 Posted: 15 Oct 2015 Last Revised: 16 Dec 2016
Ni Huang, Yili Hong and Gordon Burtch
University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business and Boston University - Questrom School of Business
Downloads 223 (174,663)
Citation 2

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Natural experiment, text analytics, online reviews, linguistic characteristics, digital social visibility, social network integration, anonymity, difference-in-differences

32.

Matching in Two-Sided Platforms for IT Services: Evidence from Online Labor Markets

Fox School of Business Research Paper No. 16-026
Number of pages: 38 Posted: 16 Sep 2016 Last Revised: 16 Dec 2016
Alvin Zheng, Yili Hong and Paul A. Pavlou
Temple University - Department of Management Information Systems, University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 221 (176,895)
Citation 2

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Two-Sided Platforms, Bid Price Dispersion, Buyer Indecision, Freelancer Regret, Online Labor Markets, Value Uncertainty

33.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand.
Number of pages: 18 Posted: 14 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Houston - C.T. Bauer College of Business
Downloads 212 (183,136)

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

34.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Houston - C.T. Bauer College of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 211 (183,927)
Citation 4

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product type, online product reviews, user-generated content, data-driven approach

35.

Preserving User Privacy Through Ephemeral Sharing Design: A Large-Scale Randomized Field Experiment in the Online Dating Context

Number of pages: 47 Posted: 24 Jan 2021 Last Revised: 24 Aug 2021
Yumei He, Xingchen Xu, Ni Huang, Yili Hong and De Liu
Tsinghua University, Tsinghua University, University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business and University of Minnesota - Minneapolis
Downloads 207 (188,062)

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Ephemeral sharing, online dating, privacy-preserving design, information disclosure, randomized field experiment

Does Monitoring Lead to a ‘Warm’ Start in Online Platforms?

NET Institute Working Paper No. 16-01
Number of pages: 39 Posted: 11 Oct 2016 Last Revised: 11 May 2021
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Houston - C.T. Bauer College of Business and Boston University - Department of Management Information Systems
Downloads 103 (328,930)
Citation 1

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cold-start problem, online platforms, monitoring systems, entry barrier, reputation systems

Does Monitoring Lead to a ‘Warm’ Start in Online Platforms?

Number of pages: 39 Posted: 13 Sep 2016 Last Revised: 11 May 2021
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Houston - C.T. Bauer College of Business and Boston University - Department of Management Information Systems
Downloads 101 (333,252)
Citation 1

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cold-start problem, online platforms, monitoring systems, entry barrier, reputation systems

37.

The Effects of Machine-powered Platform Governance: An Empirical Study of Content Moderation

Number of pages: 48 Posted: 10 Mar 2021
Qinglai He, Yili Hong and T. S. Raghu
University of Wisconsin - Madison - Department of Operations and Information Management, University of Houston - C.T. Bauer College of Business and Arizona State University - W. P. Carey School of Business
Downloads 200 (193,328)

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Platform governance, human-machine interaction, content moderation, human moderators, bot moderators

38.

Generating Business Intelligence Through Social Media Analytics: Measuring Brand Personality with Consumer-, Employee-, and Firm-Generated Content

Number of pages: 48 Posted: 20 Jun 2018
University of Illinois at Chicago, College of Business Administration, University of Houston - C.T. Bauer College of Business, University of Illinois at Chicago, IBM Research, IBM Research and IBM Research
Downloads 197 (195,900)
Citation 4

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Social Media Analytics, Consumer-Generated Content, Employee-Generated Content, Firm-Generated Content, Brand Personality

39.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Houston - C.T. Bauer College of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 185 (207,293)

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Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

40.

Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis

Information Systems Research, forthcoming
Number of pages: 56 Posted: 11 Dec 2015 Last Revised: 18 Sep 2017
Irfan Kanat, Yili Hong and T. S. Raghu
Copenhagen Business School, University of Houston - C.T. Bauer College of Business and Arizona State University - W. P. Carey School of Business
Downloads 167 (226,287)
Citation 5

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Online Labor Markets, Survival, Wage Growth

41.

Examining the Effects of Demand Information Disclosure on Congestion and Matching Efficiency in Online Dating

Number of pages: 65 Posted: 30 Jan 2020 Last Revised: 23 Aug 2021
Ni Huang, Gordon Burtch, Yili Hong and Yumei He
University of Houston - C.T. Bauer College of Business, Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and Tsinghua University
Downloads 143 (257,312)
Citation 2

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online dating, market design, digital platform, observational learning, information disclosure, capacity constraint

42.

Product Uncertainty in Online Marketplaces in China: An Econometric Model

America's Conference on Information Systems, Lima, Peru, 2010
Number of pages: 11 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 134 (270,800)

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Online marketplaces, product uncertainty, fit uncertainty, description uncertainty, buyer-seller communication, product presentation, product returns

43.

Does Money Always Talk? Social Distance and Fairness in Online Referral Systems

Number of pages: 31 Posted: 27 Oct 2014
School of Management, Xi'an Jiaotong University, University of Houston - C.T. Bauer College of Business, Xi'an Jiaotong University (XJTU) - School of Management and University of Houston - C.T. Bauer College of Business
Downloads 130 (276,931)

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Electronic commerce, referral performance, social distance, incentive design, ultimatum game theory, construal level theory

44.

The Unintended Consequences of Stay-at-Home Policies on Work Outcomes: The Impacts of Lockdown Orders on Content Creation

Number of pages: 43 Posted: 01 Dec 2020
Baylor University - Hankamer School of Business, University of VirginiaUniversity of Virginia and University of Houston - C.T. Bauer College of Business
Downloads 128 (280,153)

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COVID-19, crises, digital resilience, content creators, natural experiment, difference-in-differences, text analytics, natural language processing (NLP)

45.

Small and Nimble: A Resource-Based Analysis of Organization Capabilities Integral to the Success of Small Online Vendors

Number of pages: 10 Posted: 04 May 2010
Yili Hong, Gordon Burtch and Wang Shan
University of Houston - C.T. Bauer College of Business, Boston University - Questrom School of Business and affiliation not provided to SSRN
Downloads 126 (283,617)

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Small online vendors, RBV, organizational capabilities, social networking, organization learning, web 2.0

46.

The Empowering and Competition Effects of the Platform-Based Sharing Economy on the Supply and Demand Sides of the Labor Market

Journal of Management Information Systems, Forthcoming.
Number of pages: 62 Posted: 12 Jan 2021
Ziru Li, Yili Hong and Zhongju Zhang
Arizona State University, University of Houston - C.T. Bauer College of Business and Arizona State University, W. P. Carey School of Business
Downloads 120 (293,890)
Citation 2

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sharing economy, labor market, two-sided platforms, empowering effect, competition effect

47.

Understanding the Impact of Multi-Dimensional Ratings on Product Sales: An Information-Inconsistency Perspective

Number of pages: 49 Posted: 24 Mar 2018
Tong Ji University, Nankai University, University of Houston - C.T. Bauer College of Business, University of Southern California and University of Southern California - Marshall School of Business
Downloads 119 (295,638)

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48.

Idea Implementation and Recommendation in Open Innovation Platforms

Number of pages: 45 Posted: 13 Nov 2019
Qian Liu, Qianzhou Du, Yili Hong and Weiguo Fan
Central University of Finance and Economics, Nanjing University, University of Houston - C.T. Bauer College of Business and University of Iowa
Downloads 112 (308,562)

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idea implementation likelihood, pre-evaluation model, content characteristics, idea popularity, recommendation

49.

Home Bias in Global Employment

NET Institute Working Paper No. 17-06
Number of pages: 49 Posted: 10 Oct 2017
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Houston - C.T. Bauer College of Business and Boston University - Department of Management Information Systems
Downloads 104 (324,654)

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home bias, employment, statistical discrimination, taste-based discrimination, quasi- natural experiment, Gig economy

50.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Houston - C.T. Bauer College of Business
Downloads 98 (337,484)
Citation 3

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 59 (456,332)
Citation 2

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 35 (567,794)

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

52.

The Role of Religion in Online Pro-social Lending

ASU Center for the Study of Economic Liberty Research Paper
Number of pages: 48 Posted: 02 Mar 2020
Arizona State University (ASU) - Center for the Study of Economic Liberty, Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and Arizona State University - W. P. Carey School of Business
Downloads 85 (369,092)
Citation 1

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Religion, crowdfunding, pro-social lending, peer-to-peer lending

53.

Event Detection and Recommendation using Social Media for Promoting Civic Awareness and Engagement for Local Communities

Number of pages: 44 Posted: 23 Oct 2018 Last Revised: 20 Nov 2018
Yuheng Hu and Yili Hong
University of Illinois at Chicago, College of Business Administration and University of Houston - C.T. Bauer College of Business
Downloads 85 (369,092)

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Event Detection, Social Media, Text Mining, Machine Learning, Algorithm, Recommender System, Hyperlocal Community

54.

On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT Services

Information Systems Research (Forthcoming) , Fox School of Business Research Paper No. 17-002
Number of pages: 40 Posted: 21 Dec 2016 Last Revised: 10 Jan 2017
Yili Hong and Paul A. Pavlou
University of Houston - C.T. Bauer College of Business and University of Houston - C.T. Bauer College of Business
Downloads 85 (369,092)
Citation 4

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Online outsourcing platforms, IT services, country differences, country IT development, reputation

55.

Role of Monetary Incentives in the Digital and Physical Inter-Border Labor Flows

Journal of Management Information Systems, Forthcoming, Fox School of Business Research Paper No. 18-021
Number of pages: 42 Posted: 02 Jun 2018 Last Revised: 15 Aug 2018
Jing Gong, Yili Hong and Alejandro Zentner
Lehigh University - College of Business, University of Houston - C.T. Bauer College of Business and The University of Texas at Dallas - Naveen Jindal School of Management
Downloads 83 (374,330)
Citation 1

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economics of information systems, electronic markets, empirical research, income elasticity, information policy, monetary incentive theory, online labor markets, outsourcing

56.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 83 (374,330)

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Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

57.

On Factors that Moderate the Effect of Buyer-Supplier Experience on E-Procurement Platforms

Number of pages: 39 Posted: 19 Dec 2018 Last Revised: 20 Aug 2020
Yili Hong and Benjamin B. M. Shao
University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 79 (385,370)

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e-procurement platform, procurement, outsourcing, temporal distance, prior experience, familiarity, task routinization

58.

SHEDR: An End-to-End Neural Event Detection and Recommendation Framework for Hyperlocal News Using Social Media

Number of pages: 50 Posted: 08 Oct 2020
Yuheng Hu and Yili Hong
University of Illinois at Chicago, College of Business Administration and University of Houston - C.T. Bauer College of Business
Downloads 77 (391,092)

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events, event detection, event recommendation, machine learning, community awareness, community engagement

59.

The Role of Religion in Online Pro-social Lending: An Interactional View

Number of pages: 56 Posted: 14 Jul 2020
Arizona State University (ASU) - Center for the Study of Economic Liberty, Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and Arizona State University - W. P. Carey School of Business
Downloads 77 (391,092)

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Religion, contextual factors, crowdfunding, pro-social lending, peer-to-peer lending

60.

When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform

Number of pages: 38 Posted: 25 Sep 2019 Last Revised: 24 Nov 2020
Gordon Burtch, Yili Hong and Senthil Kumar
Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and University of Minnesota - Twin Cities
Downloads 71 (409,112)
Citation 1

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dispute resolution, online ratings, online service procurement, digital platforms

61.

The Screening Role of Auction Design Parameters in Online Service Outsourcing Platforms

Number of pages: 53 Posted: 01 May 2018 Last Revised: 03 Feb 2021
University of Connecticut - School of Business, University of Houston - C.T. Bauer College of Business, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 68 (418,692)
Citation 1

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auction design, auction duration, auction description, bidder entry, screening, outsourcing

62.

When the Clock Strikes: Exploring On-the-hour Effects in Gamified Online Learning Systems

Number of pages: 52 Posted: 05 Nov 2020 Last Revised: 01 Sep 2021
Tsinghua University, University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business, Tsinghua University, Tsinghua University and Tsinghua University
Downloads 59 (449,755)

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online learning systems; gamification; temporal cues; learning effectiveness

63.

Idea Recommendation in Open Innovation Platforms: A Design Science Approach

China Center for Internet Economy Research (CCIE) Research Paper
Number of pages: 59 Posted: 10 Aug 2021
Qian Liu, Qianzhou Du, Yili Hong and Weiguo Fan
Central University of Finance and Economics, Nanjing University, University of Houston - C.T. Bauer College of Business and University of Iowa
Downloads 55 (464,692)

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idea recommendation, persuasion attempt, persuasion coping, prediction model, interpretable machine learning

64.

Effects of Membership Tier on User Content Generation Behaviors: Evidence from Online Reviews

Electronic Commerce Research, Forthcoming
Number of pages: 28 Posted: 19 Jul 2017
Capital University of Economics and Business, University of Houston - C.T. Bauer College of Business, Xi'an Jiaotong University (XJTU) - School of Management and Virginia Polytechnic Institute & State University - Department of Accounting and Information Systems
Downloads 53 (472,434)

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User Content Generation, Online Reviews, Membership Tier, Status

65.

Monitoring Policies and Gig Workers’ Job Preferences

Number of pages: 61 Posted: 15 Mar 2021
Chen Liang, Jing Peng, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Connecticut - Department of Operations & Information Management, University of Houston - C.T. Bauer College of Business and Boston University - Department of Management Information Systems
Downloads 48 (493,045)

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monitoring, gig economy, privacy concerns, payment protection, gender, willingness to accept (WTA)

66.

Mining Self-Presentation Fit for Reciprocal Recommendation in Online Dating: A Two-Stage Attention-based Approach

Number of pages: 40 Posted: 26 Sep 2021
Tsinghua University - School of Economics & Management, Tsinghua University, Tsinghua University, University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business and Tsinghua University
Downloads 46 (501,829)

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Reciprocal Recommendation, Attention Mechanism, Two-Stage Matching, Self-Presentation Fit, Online Dating

67.

Closing the Gap or Widening the Chasm: Impact of Mobile Channel Adoption in Goal-directed Platforms

Number of pages: 48 Posted: 16 Mar 2021
University of Wisconsin - Madison - Department of Operations and Information Management, Arizona State University (ASU) - W.P. Carey School of Business, University of Houston - C.T. Bauer College of Business and Arizona State University - W. P. Carey School of Business
Downloads 46 (501,829)

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goal-directed platform, multi-channel, mobile adoption, goal pursuit effort, goal pursuit persistence

68.

Impact of Mobile Channel Adoption in Goal-directed Platforms

Number of pages: 53 Posted: 04 Aug 2020
University of Wisconsin - Madison - Department of Operations and Information Management, Arizona State University (ASU) - W.P. Carey School of Business, University of Houston - C.T. Bauer College of Business and Arizona State University - W. P. Carey School of Business
Downloads 43 (515,206)

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goal-directed platform, multi-channel, mobile adoption, goal pursuit effort, goal pursuit persistence

69.

Differential Effects of Multi-Dimensional Review Evaluations on Product Sales for Niche vs. Mainstream Products

Number of pages: 49 Posted: 20 Oct 2020
Tong Ji University, University of Southern California, University of Houston - C.T. Bauer College of Business, University of Southern California - Marshall School of Business and Nankai University
Downloads 33 (565,590)

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Online Reviews, Multi-Dimensional Ratings, Product Sales, Niche Product, Mainstream Product, Dominant Dimension

70.

Is it the Great Equalizer? A Social Class Based Longitudinal Analysis of Technology Diffusion

Proceedings of the 31st International Conference on Information Systems (ICIS), St. Louis, MI, December 12-15, 2010
Number of pages: 11 Posted: 08 May 2010 Last Revised: 20 Apr 2014
Temple University - Department of Management Information Systems, University of Houston - C.T. Bauer College of Business and Temple University - Fox School of Business and ManagementTemple University - Department of Management Information Systems
Downloads 31 (576,649)

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Information technology diffusion, social classes, critical theory of technology, technology diffusion lifecycle, digital divide

71.

Evaluating the Efficacy of Platform-Imposed Application Costs for Managing Congestion in Online Matching Markets

Number of pages: 54
Arizona State University (ASU), University of Houston - C.T. Bauer College of Business, Boston University - Questrom School of Business, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 13

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matching platforms, frivolous bidding, market congestion, application costs, quasi-experiment

72.

Can Monitoring Help Flatten the World? An Empirical Examination of Online Hiring

Number of pages: 44
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Houston - C.T. Bauer College of Business and Boston University - Department of Management Information Systems
Downloads 9

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monitoring, home bias, online employment, hiring experience, task routineness

73.

Voice-Based AI in Call Center Customer Service: Evidence from a Field Experiment

Posted: 15 Jul 2020 Last Revised: 13 Jan 2021
Tsinghua University, University of Houston - C.T. Bauer College of Business, University of Houston - C.T. Bauer College of Business, Harbin Institute of Technology, Tsinghua University and Tsinghua University

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Artificial Intelligence; Customer Service; Natural Field Experiment; Difference-in-Differences