Joanna Golata

affiliation not provided to SSRN

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Scholarly Papers (1)

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Integration of Customer Knowledge for the Generation of Service Innovation in the Music Industry

SUPPORTING SERVICE INNOVATION THROUGH KNOWLEDGE MANAGEMENT, PRACTICAL INSIGHTS AND CASE STUDIES, A. S. Kazi, P. Wolf, P. Troxler, eds., pp. 62-81, Knowledge Board & Swiss Knowledge Management Forum, 2009
Number of pages: 20 Posted: 30 Jul 2009
Pumacy Technologies AG, affiliation not provided to SSRN, IAV Authomotive Engineering GmbH and Pumacy Technologies AG
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Abstract:

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service innovation, innovation management, knowledge management, customer integration, music, music industry