R. L. Fernando

University of Sri Jayewardenepura

Nugegoda

Gandodawila

Gangodawila, Nugegoda 10250

Sri Lanka

SCHOLARLY PAPERS

6

DOWNLOADS
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Top 13,554

in Total Papers Downloads

4,674

SSRN CITATIONS

1

CROSSREF CITATIONS

1

Scholarly Papers (6)

1.

Students' Satisfaction in Higher Education

American Journal of Educational Research, Vol. 5, No. 5, p. 533-539, 2017
Number of pages: 7 Posted: 31 May 2017
IMS Weerasinghe and R. L. Fernando
Rajarata University and University of Sri Jayewardenepura
Downloads 3,950 (3,244)
Citation 1

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Students' Satisfaction, University Facilities, Degree Program, University Image, Higher Education

2.

Factors Affecting Public Value of E-Government in Sri Lanka: An Empirical Study Based on the Ministry of Public Administration and Home Affairs

12th International Conference on Business Management (ICBM) 2015
Number of pages: 32 Posted: 22 Dec 2015
M.N.N. Sufna and R. L. Fernando
Independent and University of Sri Jayewardenepura
Downloads 293 (133,044)

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Public value, E-government, Information and communication technology

3.

Presenteeism: Its Importance, Conceptual Clarifications, and a Working Definition

12th International Conference on Business Management (ICBM) 2015
Number of pages: 23 Posted: 06 Dec 2015
Independent, University of Sri Jayewardenepura and University of Sri Jayewardenepura
Downloads 187 (205,299)
Citation 1

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Presenteeism, Hidden Cost, Empirical, Ineffective Engagement

The Effect of Service Quality on Satisfaction apropos Service Recipients of Divisional Secretariats in Colombo District in Sri Lanka

Journal of Management and Sustainability; Vol. 7, No. 1; 2017
Number of pages: 12 Posted: 13 Mar 2017
N. Nilwala, Kennedy Gunawardana and R. L. Fernando
University of Sri Jayewardenepura, University of Sri Jayewardenepura and University of Sri Jayewardenepura
Downloads 74 (404,319)

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Service Quality, Service Recipient, Divisional Secretariat, Satisfaction

The Effect of Service Quality on Satisfaction Apropos Service Recipients of Divisional Secretariats in Colombo District in Sri Lanka

University of Sri Jayewardenepura, Sri Lanka, 13th International Conference on Business Management (ICBM) 2016
Number of pages: 20 Posted: 01 Feb 2017
N. Nilwala, Kennedy Gunawardana and R. L. Fernando
University of Sri Jayewardenepura, University of Sri Jayewardenepura and University of Sri Jayewardenepura
Downloads 46 (511,225)

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Service Quality, Service Recipient, Divisional Secretariat, Satisfaction

5.

Scale for Measuring Perceived Service Quality of Public Service in Sri Lanka: With Special Reference to Divisional Secretariats in Gampaha District

University of Sri Jayewardenepura, Sri Lanka, 13th International Conference on Business Management (ICBM) 2016
Number of pages: 24 Posted: 01 Feb 2017
A.T. Wijesekera and R. L. Fernando
University of Sri Jayewardenepura and University of Sri Jayewardenepura
Downloads 76 (393,941)

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Service Quality, SERVQUAL, Pubic Service, Divisional Secretariats

6.

Complexities in Individual Capacity in Interagency Collaboration: The Case of Law Enforcement in Marine Environment Protection in Sri Lanka

12th International Conference on Business Management (ICBM) 2015
Number of pages: 28 Posted: 22 Dec 2015
University of Sri Jayewardenepura, University of Sri Jayewardenepura, University of Sri Jayawardenepura and University of Colombo
Downloads 48 (493,045)
Citation 1

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interagencycollaboration, individualcapacity, law enforcement, marine environment