Rahul Telang

Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Professor of Information Systems and Management

4800 Forbes Ave

Pittsburgh, PA 15213-3890

United States

SCHOLARLY PAPERS

61

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49,410

SSRN CITATIONS
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Top 2,933

in Total Papers Citations

246

CROSSREF CITATIONS

214

Scholarly Papers (61)

1.

Inferring App Demand from Publicly Available Data

MIS Quarterly, Forthcoming
Number of pages: 25 Posted: 09 Sep 2011 Last Revised: 19 Jun 2014
Rajiv Garg and Rahul Telang
Goizueta Business School, Emory University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 11,155 (533)
Citation 36

Abstract:

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Mobile Apps, App Store, Sales-Rank Calibration, App Downloads, Pareto Distribution, Android, Apple iTunes, In-App Purchase

2.

Assessing the Academic Literature Regarding the Impact of Media Piracy on Sales

Number of pages: 22 Posted: 20 Aug 2012 Last Revised: 23 Oct 2013
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 3,449 (4,102)
Citation 20

Abstract:

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Piracy

The Effect of Graduated Response Anti-Piracy Laws on Music Sales: Evidence from an Event Study in France

Number of pages: 29 Posted: 22 Jan 2012 Last Revised: 13 Jul 2014
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
Downloads 2,923 (5,315)
Citation 26

Abstract:

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Piracy, regulation, digital distribution, music industry, information goods, natural experiment

The Effect of Graduated Response Anti‐Piracy Laws on Music Sales: Evidence from an Event Study in France

The Journal of Industrial Economics, Vol. 62, Issue 3, pp. 541-553, 2014
Number of pages: 13 Posted: 02 Sep 2014
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Marsh & McLennan Companies - Oliver Wyman
Downloads 0
Citation 10
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4.

The Effect of Piracy Website Blocking on Consumer Behavior

Number of pages: 58 Posted: 02 Jun 2015 Last Revised: 14 Aug 2019
Chapman University - The George L. Argyros School of Business & Economics, Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,587 (6,613)
Citation 10

Abstract:

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piracy, regulation, digital distribution, motion picture industry, natural experiment

5.

Internet Exchanges for Used Books: An Empirical Analysis of Product Cannibalization and Welfare Impact

Number of pages: 41 Posted: 02 Sep 2004
Anindya Ghose, Michael D. Smith and Rahul Telang
New York University (NYU) - Leonard N. Stern School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,545 (6,808)
Citation 38

Abstract:

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Publisher welfare, retailer welfare, consumer surplus, price competition, used books sales, electronic markets

6.

Virus Shook the Streaming Star: Estimating the COVID-19 Impact on Music Consumption

Marketing Science, Forthcoming
Number of pages: 74 Posted: 05 Aug 2020 Last Revised: 28 Aug 2021
College of Business, Korea Advanced Institute of Science and Technology (KAIST), College of Business, Korea Advanced Institute of Science and Technology (KAIST), City University of New York (CUNY) - Paul H. Chook Department of Information Systems & Statistics and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,086 (9,353)
Citation 5

Abstract:

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digital distribution, lockdown restrictions, music streaming, pandemic, Spotify

7.

The Economics of Peer-to-Peer Networks

Number of pages: 23 Posted: 19 Feb 2004
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,023 (9,853)
Citation 44

Abstract:

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Peer-to-peer, club goods, public goods, network externalities

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

Number of pages: 40 Posted: 24 Feb 2020
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,500 (15,607)
Citation 17

Abstract:

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Information goods, Movie broadcasts, movie promotion, DVD Sales, Broadcast flag, consumer surplus

Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy

TPRC 2006
Number of pages: 31 Posted: 11 Jul 2012
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 63 (442,437)

Abstract:

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9.

Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy

Number of pages: 42 Posted: 16 Apr 2009 Last Revised: 19 Jun 2014
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,480 (16,243)
Citation 25

Abstract:

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digital distribution, channel conflict, cannibalization, iTunes, DVD

10.

Saving Patient Ryan — Can Advanced Electronic Medical Records Make Patient Care Safer?

Management Science - INFORMS (2017)
Number of pages: 37 Posted: 03 Oct 2014 Last Revised: 24 Apr 2018
University of Pittsburgh, Katz Graduate School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Patient Safety Authority
Downloads 1,292 (19,881)
Citation 8

Abstract:

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electronic medical records, health information technology, patient safety

11.

Piracy or Promotion? The Impact of Broadband Internet Penetration on Dvd Sales

Number of pages: 32 Posted: 24 Jul 2006 Last Revised: 03 Aug 2014
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,193 (22,395)
Citation 13

Abstract:

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Information goods, Internet penetration, movie promotion, DVD Sales

12.

Do Data Breach Disclosure Laws Reduce Identity Theft? (Updated)

Journal of Policy Analysis and Management, Vol. 30, No. 2, pp. 256-286, 2011
Number of pages: 42 Posted: 19 Sep 2008 Last Revised: 13 Oct 2013
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,097 (25,344)
Citation 1

Abstract:

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data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation

13.

To Be or Not To Be Linked: Job Search Using Online Social Networks by Unemployed Workforce

Management Science (forthcoming)
Number of pages: 38 Posted: 19 Apr 2011 Last Revised: 15 Jul 2017
Rajiv Garg and Rahul Telang
Goizueta Business School, Emory University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 956 (30,856)
Citation 3

Abstract:

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LinkedIn, online job search, social capital, social influence, information discovery

14.

Website Blocking Revisited: The Effect of the UK November 2014 Blocks on Consumer Behavior

Number of pages: 23 Posted: 19 Apr 2016
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 845 (36,615)
Citation 4

Abstract:

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Piracy, Regulation, Digital Distribution, Motion Picture Industry, Natural Experiment

15.

Measuring Information Diffusion in an Online Community

Journal of Management Information Systems (JMIS), Forthcoming
Number of pages: 42 Posted: 17 Jun 2011
Rajiv Garg, Michael D. Smith and Rahul Telang
Goizueta Business School, Emory University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 755 (42,748)
Citation 5

Abstract:

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information diffusion, peer influence, new content discovery, online music community, social influence, empirical research, data mining

16.

The Effect of P2p File Sharing on Music Markets: A Survival Analysis of Albums on Ranking Charts

NET Institute Working Paper No. 05-26
Number of pages: 24 Posted: 23 Nov 2005
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 668 (50,324)
Citation 9

Abstract:

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peer-to-peer, digitized music, online file sharing, survival

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 06 Sep 2004
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 447 (82,384)
Citation 3

Abstract:

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Peer-to-peer, club economics, dynamic network, empirical

Interest-Based Self-Organizing Peer-to-Peer Networks: A Club Economics Approach

Number of pages: 39 Posted: 08 Feb 2005
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 161 (234,359)
Citation 5

Abstract:

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Peer-to-peer, club economics, dynamic network, empirical

18.

Digital Business Models for Peer-to-Peer Networks: Analysis and Economic Issues

Number of pages: 27 Posted: 18 Jul 2006
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Purdue University - Krannert School of Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 605 (57,192)
Citation 3

Abstract:

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Peer-to-peer networks, digital business models, public goods, club goods, free riding

19.

Piracy and New Product Creation: A Bollywood Story

Number of pages: 37 Posted: 13 Aug 2014
Rahul Telang and Joel Waldfogel
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Minnesota - Twin Cities - Carlson School of Management
Downloads 592 (58,813)
Citation 10

Abstract:

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VCR, piracy, copyright, Bollywood, innovation, intellectual property, movie industry

20.

What Is a Digital Cookie Worth?

Number of pages: 37 Posted: 02 Apr 2016 Last Revised: 06 Jul 2021
Arslan Aziz and Rahul Telang
University of British Columbia, Sauder School of Business, Students and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 569 (61,781)
Citation 8

Abstract:

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21.

Do Search Engines Influence Media Piracy? Evidence from a Randomized Field Study

Number of pages: 30 Posted: 14 Sep 2014 Last Revised: 18 Feb 2015
Liron Sivan, Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 558 (63,344)
Citation 4

Abstract:

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search engines, piracy, copyright, anti-piracy

22.

The Impact of Ride-hailing Services on Congestion: Evidence from Indian Cities

Number of pages: 53 Posted: 28 Jun 2019 Last Revised: 22 Nov 2021
Saharsh Agarwal, Deepa Mani and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Indian School of Business (ISB), Hyderabad and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 523 (68,890)
Citation 7

Abstract:

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Uber, Ola, Ridehailing, Externality, Ridesharing, Ridesourcing, Urban Transportation, Congestion, Sharing Economy, Traffic, Externality

23.
Downloads 506 ( 71,573)
Citation 4

Pricing Electronic Mail to Solve the Problem of Spam

Yale ICF Working Paper No. 05-24
Number of pages: 52 Posted: 15 Jul 2005
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 295 (131,796)

Abstract:

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spam, Junk, pricing e-mail, market for attention

Pricing Electronic Mail to Solve the Problem of Spam

Number of pages: 51 Posted: 16 Jul 2003
Carnegie Mellon University - David A. Tepper School of Business, Yale University - School of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 211 (184,159)
Citation 1

Abstract:

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24.

Empirical Analysis of Mobile Voice and SMS Service: A Structural Model

Number of pages: 32 Posted: 18 Jan 2008 Last Revised: 30 Jun 2009
Singapore Management University - School of Informaiton Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, RAND Corporation and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 504 (71,922)
Citation 3

Abstract:

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Mobile Demand, A Discrete/Continuous Choice Model, Structural Model, Wireless Communication, substitutes, elasticity

25.

Impact of Software Vulnerability Announcements on the Market Value of Software Vendors - an Empirical Investigation

Number of pages: 34 Posted: 28 Mar 2005
Rahul Telang and Sunil Wattal
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 484 (75,587)
Citation 12

Abstract:

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Information security, software vulnerability, quality, event study, disclosure policy, market reaction

26.

Windows of Opportunity: The Impact of Piracy and Delayed International Availability on DVD Sales

Number of pages: 23 Posted: 28 May 2016 Last Revised: 06 Jun 2016
Michael D. Smith and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 476 (77,106)
Citation 1

Abstract:

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DVD sales, release windows, digital piracy, motion picture industry

27.

Effect of Piracy on Adoption of Technological Innovation in the Entertainment Industry

Number of pages: 39 Posted: 19 Sep 2014 Last Revised: 15 May 2017
Vibhanshu Abhishek, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 471 (78,087)

Abstract:

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Piracy, information goods, entertainment goods, multi-channel distribution, product differentiation

28.

Competition between Internet Search Engines

Number of pages: 32 Posted: 21 Mar 2001
Tridas Mukhopadhyay, Rahul Telang and Uday Rajan
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Stephen M. Ross School of Business, University of Michigan
Downloads 446 (83,346)

Abstract:

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Vertical differentiation, search engine, residual demand, brand loyalty

29.

Optimal Information Security Architecture for the Enterprise

Number of pages: 43 Posted: 23 Jan 2008
Vineet Kumar, Rahul Telang and Tridas Mukhopadhyay
Harvard Business School, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - David A. Tepper School of Business
Downloads 409 (92,224)
Citation 2

Abstract:

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Information Security, Availability Losses, Confidentiality Losses, Enterprise Security Architecture

30.

Piracy Landscape Study: Analysis of Existing and Emerging Research Relevant to Intellectual Property Rights (IPR) Enforcement of Commercial-Scale Piracy

USPTO Economic Working Paper No. 2020-02
Number of pages: 59 Posted: 16 Apr 2020
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 401 (94,313)
Citation 1

Abstract:

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digital piracy, enforcement, intellectual property right (IPR), enforcement, piracy

31.

Does Online Piracy Make Computers Insecure? Evidence from Panel Data

Number of pages: 28 Posted: 13 Mar 2018
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 400 (94,571)
Citation 1

Abstract:

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Piracy, Computer Security, Malware, Anti-Virus Software

32.

An Empirical Analysis of Internet Search Engine Choice

Number of pages: 34 Posted: 02 Jun 2003
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University
Downloads 400 (94,571)
Citation 2

Abstract:

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33.

An Empirical Analysis of Digital Music Bundling Strategies

Number of pages: 39 Posted: 20 Mar 2014
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 365 (105,012)
Citation 6

Abstract:

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Information Goods, Bundling, Digital Music, Price Elasticity, Natural Experiment

34.

The Effects of Broadband in Schools: Evidence from Portugal

Number of pages: 38 Posted: 09 Jul 2010 Last Revised: 05 Sep 2014
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 359 (106,981)
Citation 6

Abstract:

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School Peformance, Broadband, DSL, Instrument, Productivity

35.

Information Discovery and the Long Tail of Motion Picture Content

Management Information Systems Quarterly (2014), 38(4), 1057-1078
Number of pages: 34 Posted: 25 Jun 2011 Last Revised: 27 Apr 2017
Anuj Kumar, Michael D. Smith and Rahul Telang
University of Florida - Warrington College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 355 (108,338)
Citation 6

Abstract:

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Incomplete information, product discovery, multichannel distribution, movie industry, cannibalization, movie broadcast, DVD sales and rental, Long Tail, sales distribution

36.

Cell Phone Demand and Consumer Learning - an Empirical Analysis

NET Institute Working Paper No. 05-28
Number of pages: 28 Posted: 22 Nov 2005
Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and RAND Corporation
Downloads 340 (113,709)
Citation 1

Abstract:

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Cell Phone Demand, Consumer Learning

37.

Analysis of the Potential Market for Out-of-Print eBooks

Number of pages: 54 Posted: 04 Sep 2012
Michael D. Smith, Rahul Telang and Yi Zhang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 338 (114,442)
Citation 3

Abstract:

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eBooks, out-of-print books, copyright, propensity score, consumer surplus, Kindle

38.

Optimal Policy for Software Vulnerability Disclosure

Number of pages: 33 Posted: 20 Feb 2005 Last Revised: 20 Feb 2015
Ashish Arora, Rahul Telang and Hao Xu
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science
Downloads 334 (116,010)
Citation 20

Abstract:

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software, vulnerability, disclosure, public policy

39.
Downloads 322 (120,644)
Citation 5

Markets for Attention: Will Postage for Email Help?

Number of pages: 12 Posted: 28 Aug 2002
Yale University - School of Management, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, affiliation not provided to SSRN and George Mason University - Department of Management
Downloads 322 (119,913)
Citation 5

Abstract:

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Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

Markets for Attention: Will Postage for Email Help?

Posted: 14 Jul 2003
Yale University - School of Management, George Mason University - Department of Management, affiliation not provided to SSRN, Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University - School of Computer Science and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Abstract:

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Computer Mediated Communication, Electronic Mail, Empirical Studies, Economics, Markets, Social Impact, Spam

40.

Product Customization and Customer Service Costs: An Empirical Analysis

Manufacturing and Service Operations Management (2011), 13(3), 347-360.
Number of pages: 33 Posted: 02 Aug 2009 Last Revised: 26 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 297 (131,542)
Citation 2

Abstract:

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product customization, product co-creation, health insurance product, field study, customer service, product familiarity

41.
Downloads 292 (133,868)
Citation 13

Piracy and Copyright Enforcement Mechanisms

Innovation Policy and the Economy, Vol. 14, Forthcoming
Number of pages: 42 Posted: 05 Jun 2013
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 262 (149,063)

Abstract:

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Piracy and Copyright Enforcement Mechanisms

Number of pages: 41 Posted: 21 Jun 2013 Last Revised: 30 Oct 2021
Brett Danaher, Michael D. Smith and Rahul Telang
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 30 (598,989)
Citation 2

Abstract:

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42.

Internet Exchanges for Used Digital Goods

Number of pages: 18 Posted: 24 Jan 2008 Last Revised: 03 Aug 2014
Rahul Telang and Michael D. Smith
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 278 (140,891)
Citation 3

Abstract:

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Information Goods, Price elasticity, Digital distribution, First sale doctrine, Used Products, Electronic Markets

43.

Sell First, Fix Later: Impact of Patching on Software Quality

Number of pages: 21 Posted: 21 Feb 2005
Duke University - Fuqua School of Business, Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 260 (150,806)
Citation 8

Abstract:

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software quality, patching, monopoly, market size, fixed cost

44.

An Empirical Analysis of Vendor Response to Software Vulnerability Disclosure

Number of pages: 32 Posted: 29 Aug 2005
Duke University - Fuqua School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 194 (199,111)
Citation 5

Abstract:

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Security vulnerability, disclosure policy, patching speed, open source, hazard functions

45.

Culling the Herd: Using Real World Randomized Experiments to Measure Social Bias with Known Costly Goods

Management Science, Volume 62, Issue 9, February 15, 2016
Number of pages: 49 Posted: 06 Oct 2013 Last Revised: 30 Sep 2017
Católica-Lisbon School of Business and Economics, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 183 (209,823)
Citation 9

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Randomized Experiment, Likes, Ratings, Video-on-Demand

46.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 39 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Rahul Telang and Anuj Kumar
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Florida - Warrington College of Business
Downloads 159 (236,503)

Abstract:

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Self-service, call center, customer support, Value of web portal, Multichannel service management

47.

When TV Becomes a Stream: Content Decisions of a Video On Demand Service

Number of pages: 49 Posted: 05 Jun 2020 Last Revised: 11 Mar 2021
Nikhil George, Siddhartha Sharma and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Kelley School of Business, Indiana University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 143 (257,917)

Abstract:

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VOD, Entertainment Industry, Quality, Netflix, Streaming platforms

48.

Spillovers from Wiring Schools with Broadband: The Critical Role of Children

Number of pages: 48 Posted: 02 Apr 2012 Last Revised: 14 Jul 2015
Rodrigo Belo, Pedro Ferreira and Rahul Telang
Rotterdam School of Management, Erasmus University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 140 (262,291)
Citation 3

Abstract:

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broadband in schools, household Internet adoption, technology spillovers, instrumental variables

49.

An Empirical Analysis of Cellular Voice and Data Services

NET Institute Working Paper No. 04-10
Number of pages: 27 Posted: 15 Nov 2004
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 129 (279,273)

Abstract:

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50.

The Impact of Digitization on Print Book Sales: Analysis using Genre Exposure Heterogeneity

Number of pages: 32 Posted: 12 May 2020 Last Revised: 02 Sep 2021
Kelley School of Business, Indiana University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and The University of Texas at Dallas - Naveen Jindal School of Management
Downloads 123 (289,360)
Citation 2

Abstract:

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e-book, digital channel, publishing, cannibalization

51.

Customer Response to Adverse Security Events: An Empirical Study

Number of pages: 49 Posted: 02 Apr 2020
Yangfan Liang and Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 71 (410,017)

Abstract:

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Data breach, Data breach disclosure law, debit card, customer response

52.

Understanding Media Markets in the Digital Age: Economics and Methodology

Number of pages: 26 Posted: 16 Nov 2013 Last Revised: 26 Aug 2021
Chapman University - The George L. Argyros School of Business & Economics, Carnegie Mellon University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 69 (416,361)
Citation 3

Abstract:

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53.

Did State Opening affect the COVID Incidences in the US?

Number of pages: 22 Posted: 08 Jun 2020
Rahul Telang
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 44 (511,754)
Citation 1

Abstract:

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COVID , state opening, COVID cases, mortality

54.

Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center

Information Systems Research (2012), 23(3), 721-737
Number of pages: 17 Posted: 30 Nov 2009 Last Revised: 29 Apr 2017
Anuj Kumar and Rahul Telang
University of Florida - Warrington College of Business and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 26 (608,538)
Citation 3

Abstract:

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Self-service, call center, customer support, Value of web portal, Multichannel service management

55.

Do Data Breach Disclosure Laws Reduce Identity Theft?

Journal of Policy Analysis and Management, 30(2), 256--286 (2011) https://doi.org/10.1002/pam.20567
Number of pages: 30 Posted: 06 Jan 2019 Last Revised: 17 Nov 2021
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 20 (650,137)
Citation 10

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Data Breach, Disclosure Laws, Identity Crimes

56.

The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment

Posted: 10 May 2021 Last Revised: 04 Oct 2021
Arslan Aziz, Hui Li and Rahul Telang
University of British Columbia, Sauder School of Business, Students, Carnegie Mellon University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 0 (819,136)

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rating inflation, differences-in-differences, trial, quasi-experiment

57.

The Impact of Privacy Regulation on Technology Incentives: The Case of Health Information Exchanges

Management Science, 62(4), 1042--1063, 2015 https://doi.org/10.1287/mnsc.2015.2194
Posted: 06 Jan 2019 Last Revised: 05 Nov 2021
Pamplin College of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, School of Information Systems and Management, The H. John Heinz III College, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Harvard University - Technology & Operations Management Unit

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privacy, information systems, IT policy and management, economics of information systems, healthcare

58.

Discovery of Music through Peers in an Online Community

44th Hawaii International Conference on System Sciences (HICSS 2011)
Posted: 20 Apr 2011 Last Revised: 07 Oct 2018
Rajiv Garg, Rahul Telang and Michael D. Smith
Goizueta Business School, Emory University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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information diffusion, peer influence, new content discovery, online music community, social influence

59.

The Effect of Digital Sharing Technologies on Music Markets: A Survival Analysis of Albums on Ranking Charts

Management Science, Forthcoming
Posted: 09 Mar 2007
University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management, University of Connecticut - Department of Operations & Information Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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peer-to-peer, digitized music, online file sharing, survival

60.

Market Structure for Internet Search Engines

Journal of Management Information Systems, Vol. 21, No. 2, pp. 137-160, 2004
Posted: 30 Nov 2005
Rahul Telang, Tridas Mukhopadhyay and Uday Rajan
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, Carnegie Mellon University - David A. Tepper School of Business and Stephen M. Ross School of Business, University of Michigan

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Search Engine, Residual Demand, Quality, E-Commerce, Product Differentiation, Economic Analysis, Vertical differentiation, Brand loyalty

Market for Software Vulnerabilities? Think Again

Posted: 09 Dec 2003
Karthik Natarajan Kannan, Rahul Telang and Hao Xu
Purdue University, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - School of Computer Science

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software vulnerability, market mechanism, information security, disclosure policy

Market for Software Vulnerabilities? Think Again

Management Science, Vol. 51, No. 5, 2005
Posted: 01 Mar 2006
Karthik Natarajan Kannan and Rahul Telang
Purdue University and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

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software vulnerability, market mechanism, information security, disclosure policy

Other Papers (1)

Total Downloads: 14
1.

Do Data Breach Disclosure Laws Reduce Identity Theft?

5th Annual Conference on Empirical Legal Studies Paper
Number of pages: 42 Posted: 16 Jul 2010 Last Revised: 22 Oct 2010
RAND Corporation, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 14

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Data breach disclosure, security breach notification, economics of information security, identity theft, fixed effects regression, difference in difference estimation