Edmonton
Canada
http://https://apps.ualberta.ca/directory/person/soltani
University of Alberta, Alberta School of Business
Healthcare, Service operations, Quality knowledge, Quality spillover, Focus, Public policy, Empirical
healthcare, service operations, behavioral operations, queuing, emergency department, multitasking, utilization, empirical
OR in service industries, OR practice, Service operations, Appointment scheduling, Multiple providers, Stochastic service times