Business Process Management (BPM) and Knowledge Management (KM)

14 Pages Posted: 12 Sep 2015

See all articles by Eduardo Gando Manuel

Eduardo Gando Manuel

Eduardo G. Manuel Business Consulting Services, Ltd.; High Way Technologies, S.A.; Portuguese Economists Association; University Autonoma of Lisbon; American Economic Association; Ango-Atenta - Segurança e Vigilância, Lda; Royal Economic Society; BPMInstitute.org; Fazenda Agro-Pecuária de Quihuba e Chita, Lda; Fazenda Cazanga Lóla - Sociedade Agrícola, Comercial e Industrial, Lda; EDUMINA Empreendimentos, Lda; Global Association of Risk Professionals; Other Firms; L.A Entertainment & Production, Inc

Date Written: July 25, 2014

Abstract

Nowadays, the Business Process Management (BPM) is very important for conduct a company for success in the market (s) where is operating.

This article pretends to establish a linkage between Business Process Management (BPM) and Knowledge Management (KM), having as support the theoretical explanation about BPM and KM and it will show the “CEDF” Company as case study about the linkage of both subjects.

We concluded that for a company to do the best business process management that all forms of the linkage between BPM and KM such as Total Quality Management (TQM), Mark Management (MM), Human Resources Management (HRM), Intellectual Property Protection (IPP) and Innovation Management (IM) must be interlinked, and so it will possible to be ready to the competitiveness of the industry, where is operating.

Keywords: Business Process Management (BPM), Knowledge, Knowledge Management (KM), Management, Total Quality Management (TQM), Human Resources Management (HRM)

JEL Classification: M10, M19, M29, Z00

Suggested Citation

Manuel, Eduardo Gando, Business Process Management (BPM) and Knowledge Management (KM) (July 25, 2014). Available at SSRN: https://ssrn.com/abstract=1577828 or http://dx.doi.org/10.2139/ssrn.1577828

Eduardo Gando Manuel (Contact Author)

Eduardo G. Manuel Business Consulting Services, Ltd. ( email )

Rua Martin Luther King, n.º 25, Kinaxixi, Ingombot
Luanda, Luanda 10120
Angola
+244222443855 (Fax)

HOME PAGE: http://www.eduardogmanuel.com

High Way Technologies, S.A. ( email )

Rua Moíses Cardoso, 4.º Andar, Apt.C
Luanda
Angola

Portuguese Economists Association ( email )

Rua da Estrela, N.º 8
Lisboa, 1200-669
Portugal

University Autonoma of Lisbon ( email )

Palácio dos Condes do Redondo
1169-023 - Lisboa
Portugal

American Economic Association ( email )

2014 Broadway, Suite 305
Nashville, TN 37203
United States

Ango-Atenta - Segurança e Vigilância, Lda ( email )

Luanda
Angola

Royal Economic Society ( email )

London
United Kingdom

BPMInstitute.org ( email )

45 Lyman Street, Suite 24
Westboro, MA 01581
United States

Fazenda Agro-Pecuária de Quihuba e Chita, Lda ( email )

Camabatela, Cuanza Norte
Angola

Fazenda Cazanga Lóla - Sociedade Agrícola, Comercial e Industrial, Lda ( email )

Cambambe, Cuanza Norte
Angola

EDUMINA Empreendimentos, Lda ( email )

Luanda, Luanda
Angola

Global Association of Risk Professionals ( email )

100 Pavonia Ave
Ste 405
Jersey City, NJ 07310
United States

Other Firms ( email )

L.A Entertainment & Production, Inc ( email )

United States

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