Behavioral Outcomes of Grievance Activity

Industrial Relations: A Journal of Economy and Society, Vol. 38, 1999

Posted: 25 Apr 2000

See all articles by David Lewin

David Lewin

University of California, Los Angeles (UCLA) - Anderson School of Management

Richard B. Peterson

Oregon State University

Abstract

Using individual employee data from four unionized organizations over two three-year periods, this study analyzes the effects of grievance filing and settlement activity on post-grievance settlement outcomes. The results show that performance ratings, work attendance rates and promotion rates declined and turnover rates increased for grievance filers compared to non-filers following grievance settlements, in contrast to the absence of significant differences between the two employee groups on any of these measures before or during grievance filing and settlement. Similar findings emerged for the supervisors of grievance filers relative to the supervisors of non-filers. The evidence suggests that employers exercise retribution against grievance filers and their supervisors, although a "true performance" explanation of these findings cannot be ruled out.

JEL Classification: J52, J53

Suggested Citation

Lewin, David and Peterson, Richard B., Behavioral Outcomes of Grievance Activity. Industrial Relations: A Journal of Economy and Society, Vol. 38, 1999, Available at SSRN: https://ssrn.com/abstract=194893

David Lewin (Contact Author)

University of California, Los Angeles (UCLA) - Anderson School of Management ( email )

110 Westwood Plaza
Los Angeles, CA 90095-1481
United States
310-206-7666 (Phone)

Richard B. Peterson

Oregon State University ( email )

Rogers Hall 314
Corvallis, OR 97331
United States
541-737-7095 (Phone)
541-737-2600 (Fax)

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