MindTree: A Community of Communities

Posted: 7 Feb 2012

See all articles by David A. Garvin

David A. Garvin

Harvard University - Business School (HBS)

Rachna Tahilyani

Harvard Business School, India Research Center

Date Written: November 7, 2011

Abstract

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create several new businesses. The head of knowledge management must decide how his function should change in order to become more supportive of innovation and new business development.

Learning Objective: The aim of this case is to introduce students to a set of highly effective knowledge management practices, built around communities of practice, and to show how they have been created and implemented. The case also shows students the power of organizational culture and values, and how leadership activities and HR policies can support a culture of collaboration, openness, and employee development and learning.

Suggested Citation

Garvin, David A. and Tahilyani, Rachna, MindTree: A Community of Communities (November 7, 2011). Harvard Business School General Management Unit Case No. 311-049, Available at SSRN: https://ssrn.com/abstract=2000835

David A. Garvin (Contact Author)

Harvard University - Business School (HBS) ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Rachna Tahilyani

Harvard Business School, India Research Center ( email )

Mahindra Towers, 5th Floor, B Wing
Worli
Mumbai, 400018
India

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