Managing the Challenge of Generational Diversity in the Workplace

11 Pages Posted: 5 Feb 2014

Date Written: February 4, 2014


Purpose: Today workforce is diverse, regardless of the gender, culture, working style, ethnicity, background, origin. But also with respect to age. Now workplace demographics span four different generations for the first time in modern history. These four generations: Traditionalists, Baby Boomers, Generation X and Generation Y, are heavily influenced by the events of their time; this raises new challenges for their employers. However, companies need to be made the workplace adjustments in order to create a productive environment for all employees, irrespective of their generation.

Design/Methodology: This study was interested about in generational diversification, work place communication, qualities, attitudes and conflicts in work place in creation of this piece.

Originality: This literature considers the findings of the researchers who have studied the characteristics of four generations and applications of those characteristics in the work place.

Paper Type: General Review

Keywords: Diversity, Generations

JEL Classification: J11, J23, J53, M1, M12

Suggested Citation

Lakmal, Darshana, Managing the Challenge of Generational Diversity in the Workplace (February 4, 2014). Available at SSRN: or

Darshana Lakmal (Contact Author)

Eastern University, Sri Lanka ( email )

Chenkalady, Eastern 30350
Sri Lanka

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