Potentiality of Kashmir as an IT-BPO Destination: A Comparative Analysis between Gurgaon and Kashmir

Researchjournali's Journal of Management, Vol. 2, No. 4, May 2014

12 Pages Posted: 6 Jun 2014

See all articles by Adnan Bhat

Adnan Bhat

Baba Ghulam Shah Badshah University

Irshad Mir

HDFC Bank

Multiple version iconThere are 2 versions of this paper

Date Written: May 3, 2014

Abstract

IT-BPO industry has availed the easy obtainable jobs to thousands of educated youth in India with good earnings and high growth opportunities. However, there are some myths about the IT-BPO industry jobs such as workplace harassment, security, unimaginable attrition rate, stress and burnout, impact on health and social life. But all these myths couldn’t stop India to become most favourable IT-BPO destination in the world. Fast money, abundant opportunities, phenomenal lifestyles, choice in working shifts and MNC work environment have made the IT-BPO Industry favourite sector to work for. IT-BPO industry has almost footed in all the big cities of India. In which Gurgaon, Delhi, Noida, Banglore, Mumbai, Pune, Surat, Hydrabad, Chennai, Kolkata and Chandigragh have occupied tier I category in the IT-BPO cities list of India. With the advantage of Geographic location, availability of skilled human resource, world class infrastructure and security system has pushed Gurgaon up as number one IT-BPO destination of the India. Instead of many favourable factors in Kashmir as an IT-BPO destination, it is spotted in tier III IT-BPO cities of India. The researcher carried this study to know potentiality of Kashmir to host IT-BPO industry and to find out where is it lagging behind to become IT-BPO hub like Gurgaon.

Keywords: IT-BPO industry in Kashmir, Indian BPO industry, Kashmir as emerging IT-BPO destination

JEL Classification: J1

Suggested Citation

Bhat, Adnan and Mir, Irshad, Potentiality of Kashmir as an IT-BPO Destination: A Comparative Analysis between Gurgaon and Kashmir (May 3, 2014). Researchjournali's Journal of Management, Vol. 2, No. 4, May 2014, Available at SSRN: https://ssrn.com/abstract=2445336

Adnan Bhat (Contact Author)

Baba Ghulam Shah Badshah University ( email )

Rajouri
Near Thana Mandi
Rajouri, J and K 185131
India
9900068775 (Phone)

Irshad Mir

HDFC Bank ( email )

Chandigarh
India

HOME PAGE: http://www.hdfcbank.com

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
19
Abstract Views
383
PlumX Metrics