A Model of Knowledge Management Performance for Small and Medium‐Sized Enterprises Engaging in Alliances
2015, Journal of Advanced Research in Management and Social Sciences, 4(4), 198-215
18 Pages Posted: 28 Apr 2015 Last revised: 29 Apr 2015
Date Written: April 21, 2015
Considering knowledge management (KM) in alliances has become increasingly important regarding the key role of knowledge as an essential resource shared through collaboration. However, alliance partners always find it challenging to successfully manage the knowledge acquired by cooperation. In particular, small and medium‐sized enterprises (SMEs) that suffer from resource and expertise scarcity encounter more challenges. In this regard, identifying major factors influencing KM success in alliances between SMEs may contribute to a better understanding of the issue and provide practical solutions. Hence, this study aims to propose and develop a model of KM performance focusing on SMEs that have built alliances. This model incorporates insights on the role of KM practices during and after the formation of alliances. Identifying relevant components, we attempted to promote a framework providing a measurement instrument for assessing the success of KM initiatives in SMEs engaged in alliances.
Keywords: knowledge management (KM), performance evaluation, measurement, small and medium‐sized enterprises (SMEs), alliance management
JEL Classification: L21, M13, M19, J50
Suggested Citation: Suggested Citation