Strategic Management Tools and Techniques Usage: A Qualitative Review

ACTA UNIVERSITATIS AGRICULTURAE ET SILVICULTURAE MENDELIANAE BRUNENSIS, Volume 65, Number 2, 2017

16 Pages Posted: 12 Jun 2017

See all articles by Albana Berisha Qehaja

Albana Berisha Qehaja

University of Prishtina - Faculty of Economics

Enver Kutllovci

University of Prishtina

Justina Shiroka Pula

University of Prishtina

Date Written: April 30, 2017

Abstract

This paper is one of the few studies to review the empirical literature on strategic management tools and techniques usage. There are many techniques, tools and methods, models, frameworks, approaches and methodologies, available to support strategic managers in decision making. They are developed and designed to support managers in all stages of strategic management process to achieve better performance. Management schools provide knowledge of these tools. But their use in organizations should be seen in practice‑based context. Consequently, some questions arise: Do they use these strategic tools and techniques in their workplace? Which strategic tools and techniques are used more in organizations? To answer these questions we have made a review of empirical studies using textual narrative synthesis method. Initially, this study presents a tabulation with a summary of empirical research for the period 1990–2015. The included studies are organized clustering them by enterprise size and sector and by country level development. A synopsis of the ten most used strategic tools and techniques worldwide resulted as follows: SWOT analysis, benchmarking, PEST analysis, “what if” analysis, vision and mission statements, Porter’s five forces analysis, business financial analysis, key success factors analysis, cost‑benefit analysis and customer satisfaction.

Keywords: strategic tools and techniques usage, strategic planning tools, empirical evidence, narrative synthesis

JEL Classification: O20, O21, M19

Suggested Citation

Berisha Qehaja, Albana and Kutllovci, Enver and Shiroka Pula, Justina, Strategic Management Tools and Techniques Usage: A Qualitative Review (April 30, 2017). ACTA UNIVERSITATIS AGRICULTURAE ET SILVICULTURAE MENDELIANAE BRUNENSIS, Volume 65, Number 2, 2017, Available at SSRN: https://ssrn.com/abstract=2982744

Albana Berisha Qehaja (Contact Author)

University of Prishtina - Faculty of Economics ( email )

Str Agim Ramadani, pa numer
Prishtina, Kosova, 10000
Kosovo

Enver Kutllovci

University of Prishtina ( email )

Street “Bil Clinton” nr. n.n.
Ulpijanë Prishtinë
Bellobrad, KS Prishtinë 22060
Kosovo

Justina Shiroka Pula

University of Prishtina ( email )

Street “Bil Clinton” nr. n.n.
Ulpijanë Prishtinë
Bellobrad, KS Prishtinë 22060
Kosovo

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