Fintech and the Future of Financial Services: What are the Research Gaps?

41 Pages Posted: 7 Aug 2018

See all articles by Anil Savio Kavuri

Anil Savio Kavuri

Centre for Applied Macroeconomic Analysis

Alistair Milne

Loughborough University - School of Business and Economics

Multiple version iconThere are 2 versions of this paper

Date Written: July 5, 2018

Abstract

New financial technologies (FinTech) have erupted around the world. Consequently, there has been a considerable increase in academic literature on FinTech over the last five years. Research tends to be scantily connected with no coherent research agenda. Signi - cant research gaps and important questions remain. There is much work to be done before this area becomes an established academic discipline. This paper offers coherent research themes formulated through focus group meetings with policymakers and academics, and also based on a critical assessment of the literature. We outline seven key research gaps with questions that could form the basis of academic study. If these are addressed it would help this area become an established academic discipline.

Keywords: FinTech, Industrial Structure, Customer Bene ts, Barriers, Vulnerable Customers, Identity, Cyber Security, AI, Financial Stability, Financial Regulation, Cryptocurrencies, Payments, Business Models, Bitcoin, Blockchain

Suggested Citation

Kavuri, Anil Savio and Milne, Alistair K. L., Fintech and the Future of Financial Services: What are the Research Gaps? (July 5, 2018). Available at SSRN: https://ssrn.com/abstract=3215849 or http://dx.doi.org/10.2139/ssrn.3215849

Anil Savio Kavuri (Contact Author)

Centre for Applied Macroeconomic Analysis ( email )

ANU College of Business and Economics
Canberra, Australian Capital Territory 0200
Australia

Alistair K. L. Milne

Loughborough University - School of Business and Economics ( email )

Epinal Way
Loughborough
Leicestershire, LE11 3TU
United Kingdom

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