Impact of Training and Development on Employee Performance in Retail Sector: A Review Paper

12 Pages Posted: 28 Jan 2019

See all articles by Trilok Kumar Jain

Trilok Kumar Jain

Manipal University, Jaipur, India

Aditi Sharma

suresh gyan vihar university jaipur

Date Written: January 16, 2019

Abstract

This is a review paper, based on secondary sources, it is found that training and development contributes significantly towards performance enhancement on whole in all aspects of retail companies including customer survey, customer relationship management etc. A large number of research studies have tried to identify relation between training and developmentand sales opportunities.

Keywords: retail, sales, training, development, performance, customer, relationship

JEL Classification: M53, M50, M1, M10, M19, M29, M31

Suggested Citation

Jain, Trilok Kumar and Sharma, Aditi, Impact of Training and Development on Employee Performance in Retail Sector: A Review Paper (January 16, 2019). Available at SSRN: https://ssrn.com/abstract=3316856 or http://dx.doi.org/10.2139/ssrn.3316856

Trilok Kumar Jain (Contact Author)

Manipal University, Jaipur, India ( email )

Dehmi Kalan
Ajmer Road
Jaipur, RI 302012
India

HOME PAGE: http://www.jaipur.manipal.edu

Aditi Sharma

suresh gyan vihar university jaipur ( email )

jaipur, RI 302017
India
9414430763 (Phone)

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