Payment Banks: Digital Revolution in Indian Banking System

Mehta, N., & Shah, S. (2020). Payment Banks: Digital Revolution in Indian Banking System. International Journal of Management and Humanities (IJMH). ISSN: 2394 – 0913, Volume-4 Issue-6. pp. 110 - 115.

DOI:10.35940/ijmh.F0626.024620.

6 Pages Posted: 20 Aug 2020 Last revised: 2 Oct 2020

See all articles by Dr. Neha Mehta

Dr. Neha Mehta

L. J. Institute of Management Studies; L J Institute of Management Studies

Sweety

L.J. Institute of Computer Applications - LJ Institute of Management Studies (LJIMS)

Date Written: 2020

Abstract

Digital revolution in India has brought paradigm shift in the banking system and financial transactions due to online payment. Payment gateways, e-commerce applications and other benefits boost smartphone users towards digital transactions. This study focuses on identifying factors important for customers to use payment banks for transaction. The identified dimensions for the usage of payment banks are; user friendly, convenience, cost effectiveness, security and easy cash management. People look for the aforesaid factors while they transact through payment banks. To validate the factors and check the model fit, a confirmatory factor analysis was run using AMOS. The analysis confirms constructs convergent validity and reliability, and model fit.

Keywords: payment bank, electronic payment, confirmatory factor analysis, model fit

JEL Classification: M20, M30, M31, M32, M38, M39, G2, G28, O3

Suggested Citation

Mehta, Neha and Mehta, Neha and Shah, Sweety, Payment Banks: Digital Revolution in Indian Banking System (2020). Mehta, N., & Shah, S. (2020). Payment Banks: Digital Revolution in Indian Banking System. International Journal of Management and Humanities (IJMH). ISSN: 2394 – 0913, Volume-4 Issue-6. pp. 110 - 115. , DOI:10.35940/ijmh.F0626.024620. , Available at SSRN: https://ssrn.com/abstract=3654954

Neha Mehta (Contact Author)

L. J. Institute of Management Studies ( email )

Near Nagdev Kalyan Mandir
S. G. Highway
Ahmedabad, GA Gujarat 382210
India
9427630027 (Phone)

L J Institute of Management Studies

Near Nagdev Kalyan Mandir
Sarkhej Sanand Cross Road
Ahmedabad, Gujarat 382210
India

Sweety Shah

L.J. Institute of Computer Applications - LJ Institute of Management Studies (LJIMS) ( email )

S. G. Highway
S. G. Highway
Ahmedabad, Gujarat 380015
India

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