Towards a Product Independent ERP Training Model: An Insight From a Literature Review

https://journal.acs.org.au/index.php/ajis/article/view/1537

18 Pages Posted: 24 Mar 2021

See all articles by Seyed Mohammad Motahar

Seyed Mohammad Motahar

Universiti Kebangsaan Malaysia - Faculty of Information Science and Technology

Muriati Mukhtar

National University of Malaysia (UKM)

Nurhizam Safie Mohd Satar

National University of Malaysia (UKM)

Muhamad Yusnorizam Ma’arif

Universiti Kebangsaan Malaysia

Shima Mostafavi

affiliation not provided to SSRN

Date Written: 2018

Abstract

ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database. For such complex system like ERP, implementation involves much collaboration which raises the concern of the success of the project. Among most significant success and failure factors of ERP implementation cited in the literature are training and consultation. For many years the majority of ERP vendors promote their product specific training models as long-term and expensive allowing the organisation to gain knowledge of the ERP system and the way it handles the business process. However, recent studies showed that ERP training can be conducted in the short term and with minimum investment and yet to be effective. Findings triggered a signal and opened a new door for research to investigate vendor-independent training models that require limited investment in training and consultancy. This paper aims to provide an overview of the literature; highlighting the research methods and theories used by authors towards building ERP training models and methods.

Keywords: ERP, ERP Training, ERP Teaching, ERP Learning

Suggested Citation

Motahar, Seyed Mohammad and Mukhtar, Muriati and Mohd Satar, Nurhizam Safie and Ma’arif, Muhamad Yusnorizam and Mostafavi, Shima, Towards a Product Independent ERP Training Model: An Insight From a Literature Review (2018). https://journal.acs.org.au/index.php/ajis/article/view/1537, Available at SSRN: https://ssrn.com/abstract=3786560

Seyed Mohammad Motahar (Contact Author)

Universiti Kebangsaan Malaysia - Faculty of Information Science and Technology ( email )

Department of Industrial Computing
School of Information Technology -FTSM
Bangi, Selangor 55100
Malaysia

Muriati Mukhtar

National University of Malaysia (UKM) ( email )

Department of Industrial Computing
School of Information Technology -FTSM
Bangi, Selangor 55100
Malaysia

Nurhizam Safie Mohd Satar

National University of Malaysia (UKM)

43600 Bandar Baru Bangi
Bangi, Selangor 06010
Malaysia

Muhamad Yusnorizam Ma’arif

Universiti Kebangsaan Malaysia ( email )

Bandar Baru Bangi
Bangi, Selangor 43600
Malaysia
+60132998346 (Phone)

HOME PAGE: http://https://www.researchgate.net/profile/Muhamad_Maarif2

Shima Mostafavi

affiliation not provided to SSRN

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
43
Abstract Views
186
PlumX Metrics